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Privacy Notice

Rivera Media S.A. de C.V. (“Rivera Media”) is committed to collecting, processing, and safeguarding your personal information in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), particularly articles 2 and 3, section XIV, and article 47 of its Regulations. As a legally established Mexican entity, Rivera Media upholds its duty to handle personal data responsibly and strictly in line with legal standards.

1. Data We Collect

The personal information we collect is limited to what is necessary for specific purposes, and may include:

  • Full name
  • Address of your accommodation (hotel or Airbnb)
  • Contact phone number
  • Email address

2. Purpose of Processing Your Data

In line with articles 15, 16, 26, 27, and 28 of the LFPDPPP, any personal, financial, or sensitive information collected through forms (printed or electronic), phone calls, or other appropriate methods will be used for purposes such as:

  • Processing and confirming bookings for our services.
  • Sharing relevant promotions, discounts, and offers (optional and subject to user consent).
  • Enabling billing and payment processing.
  • Maintaining and updating customer records.
  • Conducting marketing and loyalty programs.
  • Complying with legal obligations.
  • Any other use aligned with or similar to the above purposes.

3. Confidentiality and Security Protocols

We implement various security protocols, including data encryption and restricted access, to protect your personal information and prevent unauthorized access, use, or sharing. Our data processing practices are regularly reviewed to meet evolving industry standards and regulatory requirements.

4. Use of Cookies

Our website may use cookies in certain areas to:

  • Provide you with a more personalized browsing experience.
  • Measure audience size and monitor specific site metrics.
  • Track interactions, including responses to surveys.
    Cookies are not used to personally identify users, except when necessary to investigate potential fraudulent activities. For more detailed information on our cookie practices, please review our [Cookie Policy] (link to separate policy if created).

5. Your Rights (ARCO Rights)

Under the LFPDPPP, you have the right to access, rectify, cancel, or oppose (known as “ARCO Rights”) the use of your personal data. To exercise these rights, please contact us at:

  • Phone: +52 984 593 1414
  • Email: info@groupnfun.com
    Upon receiving your request, we will respond within the legally established timeframe, taking appropriate steps to fulfill your rights. If you believe your rights under this notice are not being adequately addressed, you may also contact the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI).

6. Third-Party Data Sharing

Rivera Media will not share, disclose, sell, or rent your personal information to any third party without your explicit consent, except when required by law or in cases where disclosure is necessary for legal compliance. In instances where Rivera Media collaborates with third-party service providers (such as cloud storage or payment processing services), they are required to meet privacy and security standards in compliance with this Privacy Notice.

7. Updates to this Privacy Notice

This Privacy Notice may be revised periodically to reflect updates in our data practices, security protocols, or regulatory requirements. Updates will be posted on our website, with the date of the latest revision included. Significant changes may be communicated directly to registered users by email or on the website.

8. Contact Information

If you have any questions, concerns, or wish to exercise your rights as outlined in this notice, please contact us at:

This Privacy Notice was last updated in October 2024.

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